Genealogy Experience: Research Day (Revised)

Family History Gifts Genealogy Experience: Research Day (Revised) <p><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\"><b>COVID - We are currently offering our genealogy experience gift vouchers with a 15 month expiry date to allow enough time in which to take this genealogy experience.</b></span></span></p><p><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\"><b> See our Terms &amp; Conditions for details of the Force Majeure clause in place should 15 months not be enough.</b></span></span></p><p> </p><hr /><p><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\"><b>Research Day (Revised) Genealogy Experience</b></span></span></p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Join a professional genealogist for a special one-to-one genealogy experience where you get to try out and practice with records before you use them on your own family! Then transfer your new skills to your own research.</span></span></p><p><em><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">This is the same way professional genealogists are taught!</span></span></em></p><p> </p><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>Learn proper research techniques and break down brick walls</strong><br /></span></span><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"> Learning about new records are vital steps to take when we are stuck with our research. Trying them out on our own family trees is often impractical - we need to be in the right record office, so with the guidance of a professional genealogist, you or the gift recipient will work your way through some fun genealogical research puzzles, using documents you may not have encountered before.</span></span></p><p> </p><p><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\"><strong>45 Minute Family Tree Advice Session...</strong><br />During a 45 minute advice session with your own genealogist, you will be able to discuss your family research and any problems you may have with your quest. Along with the genealogist\'s advice, you will be able to watch a short presentation to help you decide which records you would like to practice with. Once you have made your decision, you will visit an archive in London where you will be guided by the genealogist, working on pre-prepared genealogical puzzles, looking up record locations, and developing your skills with copies of original documents.</span></span></p><p> </p><p><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\"><strong>Improve your family tree skills and learn about records and techniques you can use with your own genealogical research:</strong></span></span></p><p><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\"><strong><br />Records and Resources - which ones are available?</strong><br />After your advice session has finished, you can choose from ONE of the following practicals: </span></span></p><ul><li><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\">Research Techniques for researching families between 1837-1900. </span></span></li><li><span style=\"font-size: 18px;\"><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\">Poor Law Records: Settlement, Illegitimacy, and Apprenticeships (C17th to early 19th). </span></span></span></li><li><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\">Reading Old Handwriting: using Wills and Land Records with your research (C17th to 18th). </span></span></li><li><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\">Manorial Records and Wills: use manorial court and wills effectively (C18th to 19th). </span></span></li><li><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\">Church and Civil Court: Finding ancestors in the \'Bawdy\' and \'Chancery Courts\' </span></span><span style=\"font-family: georgia, serif; font-size: 18px;\">(C17th to early 19th).</span></li></ul><p><span style=\"font-family: georgia, serif; font-size: 18px;\">It is worth noting that even though our court and land records practical explicitly includes reading old handwriting, many of the other practicals will also cover this area because it is a necessary skill for research prior to 1800.</span></p><p><span style=\"font-family: georgia, serif; font-size: 18px;\">Also <strong>if you\'re after pre-1800 research skills</strong>, these are <strong>included</strong> in all apart from Research Techniques 1837-1900.</span></p><p> </p><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>Which countries are covered by this genealogy experience?<br /></strong>All the records above are English or Welsh records. So to use the above records for your research you need to be searching for ancestors in England and Wales. </span></span></p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">At present this experience does not cover Scotland, though we envisage it will eventually be included.</span></span></p><p> </p><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>Who is it for? (Entry level)</strong></span></span><br /><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>Intermediate level</strong>. This person knows a little about researching, but wants to learn more; they may want some advice and may need to use records they have not used before in order to advance their family tree.</span></span></p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">For <strong>absolute beginners</strong> (i.e. those who have <strong>never</strong> undertaken any research whatsoever), we recommend our <a href=\"https://www.familyhistorygifts.co.uk/store-2/family-tree-gift-experience-getting-started-with-your-family-tree\" target=\"_blank\" rel=\"noopener\"><strong>Getting Started With Your Family Tree</strong></a> genealogy experience.</span></span></p><p> </p><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>Where is the genealogy experience held? </strong><br />The experience is held in London, the specific archive/venue will be confirmed once a booking has been made. (We hope it will be available in other cities in the next 12 months).</span></span></p><p> </p><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>Details of day </strong></span></span><br /><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Day starts at 10:30 am and finishes at 3:00 pm. At some record offices/archives/venue you have option of staying until 3:45 pm, but the genealogist will leave you at 3:00 pm.</span></span></p><ul><li><span style=\"font-size: 18px;\"><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Meeting point is at 10:30 am at the entrance to Barbican Underground Station, City of London (Hammersmith &amp; City, Circle, and Metropolitan lines) on Tuesdays, Wednesdays, and Thursdays.</span></span></span></li><li><span style=\"font-size: 18px;\"><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Meeting point is at 10:30 am at the entrance to Farringdon Underground Station, City of London (Hammersmith &amp; City, Circle, and Metropolitan lines) on Fridays.</span></span></span></li></ul><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>Itinerary:</strong> </span></span><br /><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Morning: one-to-one advice session and chat at coffee shop. </span></span><br /><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Lunch. </span></span><br /><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Afternoon visit to an archive for the practical session.</span></span></p><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>Inclusions:</strong> </span></span><br /><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">One-to-one with a genealogist, </span></span><br /><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Morning Coffee and cake, </span></span><br /><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Record office/library entrance fees.</span></span></p><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>Exclusions:</strong> </span></span><br /><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Travel expenses, </span></span><br /><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Hotel fees, </span></span><br /><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Lunch and dinner.</span></span></p><p> </p><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>Maximum Number of People:</strong></span></span></p><ul><li><span style=\"font-family: georgia,serif;\"><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><span style=\"font-size: 18px;\">This day is designed for <em><strong>one</strong></em> person. If you wish for someone to keep you company, choose Optional Second Person (£30) from the Options above. </span></span></span></span></li><li><span style=\"font-family: georgia,serif;\"><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><span style=\"font-size: 18px;\">Please note due to limited space at the some record offices/libraries, it may not be possible for the Optional Second Person to stay with you at all times. There are other floors within the buildings for the Optional Second Person to visit should over-crowding in the research area be an issue. </span></span></span></span></li><li><span style=\"font-family: georgia,serif;\"><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><span style=\"font-size: 18px;\">Where no Optional Second Person has been purchased, anyone travelling with the gift recipient will be required to leave them at the meeting point. </span></span></span></span> <span style=\"font-family: georgia,serif;\"><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><span style=\"font-size: 18px;\">No more than two people at a time.</span></span></span></span></li><li><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Not for individuals under 16.</span></span></li></ul><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>What to bring:</strong></span></span></p><ul><li><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Lunch. Alternatively buy from one of the sandwich shops in the area. </span></span></li><li><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Pencils. </span></span></li><li><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Blank paper/pad. </span></span></li><li><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Details of your family for the advice session. </span></span></li></ul><p><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\"><b>Do not bring:</b></span></span></p><ul><li><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\">Valuables.</span></span></li><li><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\">Large bags, suitcases or rucksacks over the size of 50cm x 50cm x 31cm.</span></span></li><li><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\">Pens. </span></span></li><li><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\">Laptops or tablets without prior permission.</span></span></li></ul><p><strong><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\">Phones: </span></span></strong></p><ul><li><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\">You may bring a phone, but please have it on silent. </span></span></li><li><span style=\"font-family: georgia, serif;\"><span style=\"font-size: 18px;\">Phone calls must be taken in the lobby, please do not take them in the reading room or library.</span></span></li></ul><p>​</p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>Availability<br /></strong></span></span></p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Please avoid October, November, and December – these are our busiest times. Our genealogy experiences are subject to availability, so if you have had the voucher for 11 months and then try to book, but cannot because we are fully booked, your voucher cannot be extended and you will loose your genealogy experience. We recommend you book as early as possible. Currently, the quietest months are July, August, and September and these are therefore the best time for bookings.</span></span></p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Also, due to the limited opening hours of the record offices, <strong>you or the gift recipient will need to be flexible</strong>. This genealogy experience therefore might be unsuitable for some people.</span></span></p><p> </p><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia, serif;\"><strong>Guidelines for entering Record Offices.</strong></span></span></p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia, serif;\"><strong> </strong></span></span><span style=\"font-size: 18px;\"><span style=\"font-family: georgia, serif;\">Most record offices have rules. You will be entering a record office on the day - please respect its rules:</span></span></p><ul><li><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">No food and drink in the library only in the eating area.</span></span></li><li><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">No pens only pencils allowed in the library.</span></span></li><li><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Bags are not allowed in the library and must be placed in a locker.</span></span></li></ul><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>IMPORTANT - </strong></span></span><br /><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>You and optional accompanying friend or family member will need to bring the following:</strong></span></span><br /><strong><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">A photo ID <br /></span></span><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">Proof of address.</span></span></strong></p><p> </p><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>Making Your Payment </strong></span></span><br /><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">To order, pay by credit/debit card using the following options:</span></span><br /><span style=\"font-family: georgia,serif;\"><span style=\"font-size: 18px;\">a. Direct from our site. We do not capture or keep any of your card details on our servers.</span></span></p><p><span style=\"font-family: georgia,serif;\"><span style=\"font-size: 18px;\">b. By PayPal. <strong>Please note it is not necessary to be a member of PayPal to use it</strong>. Please select PayPal as your payment option, complete the Checkout process, and enter your credit/debit card details on the PayPal payment page.</span></span></p><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>What happens after you place an order</strong></span></span><br /><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">We will send you a Genealogy Voucher Pack with a <strong>12 month voucher</strong>. This is usually sent out within 48 hours (excluding weekends and bank holidays). <strong>You must book and complete your genealogy experience before the expiry date on the 12 month voucher.</strong></span></span></p><p> </p><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>Booking the day </strong></span></span><br /><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">After you have placed your order, you can book the day online by visiting <a href=\"https://familyhistorygifts.setmore.com/\" target=\"_blank\" rel=\"noopener\">Book Your Genealogy Experience</a>. Please note October, November, December are often fully booked, please plan and book well in advance.</span></span></p><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong><u>Genealogy Voucher Terms and Conditions </u></strong><br />Our contract is with you the buyer and not with the attendee if you are buying for someone else. The Genealogy Voucher for this experience is <strong>valid for 12 months</strong> (unless stated differently above) after the purchase<strong>. </strong>Genealogy Experiences must be booked and completed before the expiry date<strong>.</strong></span></span></p><p> </p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>We will not fulfil the Genealogy Experience after the voucher has expired under <em>any</em> circumstances.</strong></span></span></p><p><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>If buying for a gift recipient, t</strong></span></span><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\"><strong>he buyer is responsible for making sure the gift recipient is aware of: </strong></span></span></p><ul><li><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">The Expire Date printed on the voucher and that the genealogy experience<em> expires on the expiry date</em>. </span></span></li><li><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">That Family History Gifts is <em>not legally obliged</em> to provide the genealogy experience once the voucher has expired.</span></span></li><li><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">That they will need to be flexible about days available due to record office opening hours (see above). </span></span></li><li><span style=\"font-size: 18px;\"><span style=\"font-family: georgia,serif;\">That you will be agreeing to Terms &amp; Conditions on their behalf and they must abide by them. (We recommend you print the <a href=\"https://www.familyhistorygifts.co.uk/terms-conditions\">T&amp;C</a> for them).</span></span></li></ul><p> </p><p><span style=\"font-family: georgia,serif;\"><span style=\"font-size: 18px;\"><strong>Refunds and Cancellations of Genealogy Experiences</strong><br />If you wish to cancel an order for a Genealogy Experience you are required to do so within 14 days of purchase. To cancel within the 14 day period simply inform us in writing. Please allow 7 days for us to process your refund.</span></span> <span style=\"font-family: georgia,serif;\"><span style=\"font-size: 18px;\">We cannot cancel or refund orders after 14 days or if you have booked a date for the gift experience within the 14 day period. </span></span></p><p> </p><p> </p><p><span style=\"font-family: georgia,serif;\"><span style=\"font-size: 18px;\"><strong>Rescheduling Your Booking</strong> </span></span><br /><span style=\"font-family: georgia,serif;\"><span style=\"font-size: 18px;\">After a booking has been made, we will endeavour to accommodate any request you make to reschedule your booking. Any request must be made up to 21 business days before your chosen date; requests made within 21 business days of your chosen date are subject to a £30 admin fee. In either scenario we cannot guarantee that any alternative requirements will be met.</span></span></p><p> </p><p> </p><p><span style=\"font-family: georgia,serif;\"><span style=\"font-size: 18px;\"><strong>Cancellations by us</strong><br />In the unfortunate event of illness or unforeseen circumstances, we reserve the right to reschedule any gift experience. Family History Gifts is unable to reimburse any expenses you may have occurred in relation to the cancelled event.</span></span></p>
£165.00

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Genealogy Experience: Research Day (Revised)

£165.00
Genealogy Experience: Research Day (Revised)
Genealogy Experience: Research Day (Revised)

Home / Shop

Genealogy Experience: Research Day (Revised)

£165.00
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  • Description

COVID - We are currently offering our genealogy experience gift vouchers with a 15 month expiry date to allow enough time in which to take this genealogy experience.

See our Terms & Conditions for details of the Force Majeure clause in place should 15 months not be enough.

 


Research Day (Revised) Genealogy Experience

Join a professional genealogist for a special one-to-one genealogy experience where you get to try out and practice with records before you use them on your own family! Then transfer your new skills to your own research.

This is the same way professional genealogists are taught!

 

 

Learn proper research techniques and break down brick walls
Learning about new records are vital steps to take when we are stuck with our research. Trying them out on our own family trees is often impractical - we need to be in the right record office, so with the guidance of a professional genealogist, you or the gift recipient will work your way through some fun genealogical research puzzles, using documents you may not have encountered before.

 

45 Minute Family Tree Advice Session...
During a 45 minute advice session with your own genealogist, you will be able to discuss your family research and any problems you may have with your quest. Along with the genealogist's advice, you will be able to watch a short presentation to help you decide which records you would like to practice with. Once you have made your decision, you will visit an archive in London where you will be guided by the genealogist, working on pre-prepared genealogical puzzles, looking up record locations, and developing your skills with copies of original documents.

 

Improve your family tree skills and learn about records and techniques you can use with your own genealogical research:


Records and Resources - which ones are available?

After your advice session has finished, you can choose from ONE of the following practicals:

  • Research Techniques for researching families between 1837-1900.
  • Poor Law Records: Settlement, Illegitimacy, and Apprenticeships (C17th to early 19th).
  • Reading Old Handwriting: using Wills and Land Records with your research (C17th to 18th).
  • Manorial Records and Wills: use manorial court and wills effectively (C18th to 19th).
  • Church and Civil Court: Finding ancestors in the 'Bawdy' and 'Chancery Courts' (C17th to early 19th).

It is worth noting that even though our court and land records practical explicitly includes reading old handwriting, many of the other practicals will also cover this area because it is a necessary skill for research prior to 1800.

Also if you're after pre-1800 research skills, these are included in all apart from Research Techniques 1837-1900.

 

 

Which countries are covered by this genealogy experience?
All the records above are English or Welsh records. So to use the above records for your research you need to be searching for ancestors in England and Wales.

At present this experience does not cover Scotland, though we envisage it will eventually be included.

 

 

Who is it for? (Entry level)
Intermediate level. This person knows a little about researching, but wants to learn more; they may want some advice and may need to use records they have not used before in order to advance their family tree.

For absolute beginners (i.e. those who have never undertaken any research whatsoever), we recommend our Getting Started With Your Family Tree genealogy experience.

 

 

Where is the genealogy experience held?
The experience is held in London, the specific archive/venue will be confirmed once a booking has been made. (We hope it will be available in other cities in the next 12 months).

 

 

Details of day
Day starts at 10:30 am and finishes at 3:00 pm. At some record offices/archives/venue you have option of staying until 3:45 pm, but the genealogist will leave you at 3:00 pm.

  • Meeting point is at 10:30 am at the entrance to Barbican Underground Station, City of London (Hammersmith & City, Circle, and Metropolitan lines) on Tuesdays, Wednesdays, and Thursdays.
  • Meeting point is at 10:30 am at the entrance to Farringdon Underground Station, City of London (Hammersmith & City, Circle, and Metropolitan lines) on Fridays.

 

Itinerary:
Morning: one-to-one advice session and chat at coffee shop.
Lunch.
Afternoon visit to an archive for the practical session.

 

Inclusions:
One-to-one with a genealogist,
Morning Coffee and cake,
Record office/library entrance fees.

 

Exclusions:
Travel expenses,
Hotel fees,
Lunch and dinner.

 

 

Maximum Number of People:

  • This day is designed for one person. If you wish for someone to keep you company, choose Optional Second Person (£30) from the Options above. 
  • Please note due to limited space at the some record offices/libraries, it may not be possible for the Optional Second Person to stay with you at all times. There are other floors within the buildings for the Optional Second Person to visit should over-crowding in the research area be an issue. 
  • Where no Optional Second Person has been purchased, anyone travelling with the gift recipient will be required to leave them at the meeting point.  No more than two people at a time.
  • Not for individuals under 16.

 

What to bring:

  • Lunch. Alternatively buy from one of the sandwich shops in the area.
  • Pencils.
  • Blank paper/pad.
  • Details of your family for the advice session. 

Do not bring:

  • Valuables.
  • Large bags, suitcases or rucksacks over the size of 50cm x 50cm x 31cm.
  • Pens.
  • Laptops or tablets without prior permission.

Phones:

  • You may bring a phone, but please have it on silent.
  • Phone calls must be taken in the lobby, please do not take them in the reading room or library.

Availability

Please avoid October, November, and December – these are our busiest times. Our genealogy experiences are subject to availability, so if you have had the voucher for 11 months and then try to book, but cannot because we are fully booked, your voucher cannot be extended and you will loose your genealogy experience. We recommend you book as early as possible. Currently, the quietest months are July, August, and September and these are therefore the best time for bookings.

Also, due to the limited opening hours of the record offices, you or the gift recipient will need to be flexible. This genealogy experience therefore might be unsuitable for some people.

 

 

Guidelines for entering Record Offices.

 Most record offices have rules. You will be entering a record office on the day - please respect its rules:

  • No food and drink in the library only in the eating area.
  • No pens only pencils allowed in the library.
  • Bags are not allowed in the library and must be placed in a locker.

 

IMPORTANT -
You and optional accompanying friend or family member will need to bring the following:
A photo ID
Proof of address.

 

 

Making Your Payment
To order, pay by credit/debit card using the following options:
a. Direct from our site. We do not capture or keep any of your card details on our servers.

b. By PayPal. Please note it is not necessary to be a member of PayPal to use it. Please select PayPal as your payment option, complete the Checkout process, and enter your credit/debit card details on the PayPal payment page.

 

What happens after you place an order
We will send you a Genealogy Voucher Pack with a 12 month voucher. This is usually sent out within 48 hours (excluding weekends and bank holidays). You must book and complete your genealogy experience before the expiry date on the 12 month voucher.

 

 

Booking the day
After you have placed your order, you can book the day online by visiting Book Your Genealogy Experience. Please note October, November, December are often fully booked, please plan and book well in advance.

 

Genealogy Voucher Terms and Conditions
Our contract is with you the buyer and not with the attendee if you are buying for someone else. The Genealogy Voucher for this experience is valid for 12 months (unless stated differently above) after the purchase. Genealogy Experiences must be booked and completed before the expiry date.

 

We will not fulfil the Genealogy Experience after the voucher has expired under any circumstances.

If buying for a gift recipient, the buyer is responsible for making sure the gift recipient is aware of:

  • The Expire Date printed on the voucher and that the genealogy experience expires on the expiry date.
  • That Family History Gifts is not legally obliged to provide the genealogy experience once the voucher has expired.
  • That they will need to be flexible about days available due to record office opening hours (see above).
  • That you will be agreeing to Terms & Conditions on their behalf and they must abide by them. (We recommend you print the T&C for them).

 

Refunds and Cancellations of Genealogy Experiences
If you wish to cancel an order for a Genealogy Experience you are required to do so within 14 days of purchase. To cancel within the 14 day period simply inform us in writing. Please allow 7 days for us to process your refund.
We cannot cancel or refund orders after 14 days or if you have booked a date for the gift experience within the 14 day period. 

 

 

Rescheduling Your Booking
After a booking has been made, we will endeavour to accommodate any request you make to reschedule your booking. Any request must be made up to 21 business days before your chosen date; requests made within 21 business days of your chosen date are subject to a £30 admin fee. In either scenario we cannot guarantee that any alternative requirements will be met.

 

 

Cancellations by us
In the unfortunate event of illness or unforeseen circumstances, we reserve the right to reschedule any gift experience. Family History Gifts is unable to reimburse any expenses you may have occurred in relation to the cancelled event.

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