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Family Tree Gift Experience: Learn how to use Ancestry.co.uk to research your family tree

You or the gift recipient are invited to London to learn how the Ancestry.co.uk website may help you research your family tree. 

Quick Guide

The gift recipient will learn:

• How to start a tree on Ancestry.co.uk.
• How to add individuals to the tree.
• How to search the databases on Ancestry.co.uk.
• How to use the card catalog on Ancestry.co.uk.
• How to save records to a tree on Ancestry.co.uk.
• How to download records and save to local drive.
• How to use other websites in conjunction with Ancestry.co.uk.

You or the gift recipient will be accompanied by your own personal genealogist, who will guide you through using Ancestry.co.uk to help research your family tree. You will learn how to filter results, use the best search terms, use wildcards, view records, add citations, use Ancestry in tandem with other websites to get the best results, and ultimately find the correct ancestors!

On the Research Day
The day starts with chat over a tea/coffee about the family tree and the research or information the gift recipient has already discovered. The rest of the afternoon is spent looking at the Ancestry.co.uk website and other websites which will help the gift recipient use Ancestry efficiently.

Does it cover overseas research?
No, however we can give some general advice about how tackle overseas research.

This Gift Experience is suitable for gift recipients with British origins, it does not cover overseas research.

(If you or the gift recipient has Scottish origins then you will need to purchase credits at ScotlandsPeople in advance of the day.

This is because the Scottish government do not licence their records to third parties and therefore their records cannot be accessed for free in archives outside of Scotland. Ancestry.co.uk holds some Scottish records, but they are not sufficient to research a family tree accurately. This genealogy experience will show the gift recipient how they can use the Ancestry website in tandem with ScotlandsPeople for efficient and effective searching).

Entry Level
For intermediate level family historians who are struggling with navigating the Ancestry website. Not suitable for those with advanced knowledge of genealogy.

Details of the Day
Day starts at 10:30 am and finishes at 3:00 pm. Meeting point is in central London.

Once gift recipient has booked, they will be informed by email of the meeting point.

Itinerary
Morning: one-to-one discussion and chat.
Lunch.
An Afternoon looking at Ancestry.co.uk and other resources.

Inclusions
One-to-one discussion with a genealogist
Morning Coffee/Tea

Exclusions
Travel expenses
Hotel fees
Breakfast, lunch, and dinner
Subscription to Ancestry.co.uk

Maximum Number of People
This day is designed for one person only but there is the option to bring a guest (£20). Family and friends may travel with the gift recipient, but will be required to leave them at the meeting point.
Not suitable for individuals under 16.

What to bring

• Pencils/pens unless advised.
• Blank paper/pad.
• Details of your family. We suggest mapping out your family tree on a piece of paper, writing down the information you know about each relative.
• It's okay to bring a laptop/tablet.

Making Your Payment
To order, pay by credit/debit card using the following options:

a. Direct from our site. We do not capture or keep any of your card details on our servers.

b. By PayPal. Please note it is not necessary to be a member of PayPal to use it. Please select PayPal as your payment option, complete the Checkout process, and enter your credit/debit card details on the PayPal payment page.

What happens after you place an order
We will send you a Gift Voucher Presentation Pack with a 15 month voucher. This is usually sent out within 72 hours (excluding weekends and bank holidays).

Gift Voucher Terms and Conditions

Our contract is with you the buyer and not with the attendee if you are buying for someone else.

The Gift Voucher for this experience is valid for 15 months (unless stated differently above) after the purchase. Gift Experiences must be booked and completed before the expiry date.

We will not fulfil the Gift Experience after the voucher has expired under any circumstances.

The buyer is responsible for making sure the gift recipient is aware of:

• • The Expire Date printed on the voucher and that the gift experience expires on the expiry date.

• • That Family History Gifts is not legally obliged to provide the gift experience once the voucher has expired.

• • That they will need to be flexible about days available due to venue opening hours.

• • That you will be agreeing to Terms & Conditions on their behalf and they must abide by them. (We recommend you print the T&C for them).
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Refunds and Cancellations of Gift Experiences
If you wish to cancel an order for a Gift Experience you are required to do so within 14 days of purchase. To cancel within the 14 day period simply inform us in writing. Please allow 7 days for us to process your refund.

We cannot cancel or refund orders after 14 days or if you have booked a date for the gift experience within the 14 day period.

Rescheduling your day

If a Genealogy Experience is booked and gift recipient can't attend for any reason, we require 21 days notice. If we have been notified with 21 days of the experience, there will be a £30 rescheduling fee to pay by the gift recipient.

Cancellations by us
In the unfortunate event of illness or unforeseen circumstances, we reserve the right to reschedule any gift experience. Family History Gifts is unable to reimburse any expenses you may have occurred in relation to the cancelled event.